Lifeline CarePoint X

Seamless emergency call and community management system

Contact Us
Lifeline Medical Alert Systems

Lifeline CarePoint X

Seamless emergency call and community management system

Contact Us

Modern Emergency Call and Community Management

Traditional, on-premises emergency call systems were never built to address today’s evolving community needs. CarePoint X is a modern upgrade designed to accept and integrate a variety of resident safety hardware old and new, with data from both integrating into a seamless experience.

The CarePoint X system features a user-friendly interface with seamless workflows. Software is easily updated for continuous enhancements, and community mapping provides a comprehensive view of emergency call devices throughout the community.

CarePoint X can cover your entire campus and work with a wide range of existing alert and alarm devices—all while providing remote dashboard access and alert notifications to staff mobile devices with flexible escalation options.

CarePoint X Features

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User-Friendly Interface

Intuitive design that looks and feels like modern cloud-based systems for seamless workflows and improved staff performance.

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Remote Software Updates

Easily updated remotely for continuous feature enhancements without disruption.

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Community Mapping

Comprehensive view of all emergency call devices for better monitoring and faster response.

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CarePoint X Mobile App (iOS)

Staff receive alerts on mobile devices with touch screen controls and flexible escalation options.

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Wide Device Integration

Compatible with personal help buttons, pull cords, bed pads, sensors, smoke detectors, and more.

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Fall Detection Technology

Personal help buttons with fall detection can call for help even if the resident can’t push the button.*

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Indoor/Outdoor Campus Coverage

Wireless or wired system provides complete campus coverage with central and networked monitoring.

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Secure Data Retention

Automated local data backup ensures your resident data is protected and accessible.

Personal Help Buttons

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Personal Help Buttons

Lightweight and waterproof personal help devices encourage constant wear and continuous protection. LED illumination indicates when a help call has been sent.

HomeSafe Cellular Fall Detection Pendant

Fall Detection Buttons

Fall detection buttons can detect most falls, providing an added layer of protection for residents who may be unable to call for help.*

The Foundation of Your Resident Safety System

CarePoint X provides integrated alerts for comprehensive monitoring indoors and out. The wireless network provides call coverage over an entire campus, while secure data retention with automated local data backup protects critical information.

The central monitoring system receives, processes, and identifies alert data from devices throughout the community including personal help buttons, smoke detectors, check-in devices, door and window sensors, and more. When an alert is received, staff are notified via pagers and/or the CarePoint X mobile app with location information to enable rapid response.

How CarePoint X Works

Assessment and Design Work with Lifeline to assess your community needs and design the right system configuration with component selection and economic analysis.

Professional Installation Our team provides expert installation including project management, database management, component integration, network setup, and report configuration.

Staff Training Receive comprehensive onsite staff training on the CarePoint X system, mobile app, and alert management.

Ongoing Support Access 24/7 tech support, remote troubleshooting, software updates, and technology upgrades to ensure your system grows with your needs.

How the CarePoint Go Program Works

CarePoint X Implementation and Support

Lifeline Senior Living ensures the best experience from start to finish:

Before the Sale: Design service, component selection and evaluation, economic analysis, and vendor coordination.

During Installation: Project management, database management, component integration, co-supplier support, report setup, network link, and onsite staff training.

After the Sale: Warranty support and service, non-warranty service, 24/7 access to tech support, remote troubleshooting, and access to technology upgrades and cloud services.

Dedicated Business Support

See what Lifeline Senior Living Solutions Can Do for You and Your Community

Fill out the form below to have an initial discussion about your community needs or to schedule a demo. To speak to a Lifeline Senior Living account manager, please call us at 800-816-4885.

Senior Living Lead Form

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