Daily Wellness Check-in Calls
Friendly daily phone calls to ensure resident safety and wellbeing
Contact Us
Friendly daily phone calls to ensure resident safety and wellbeing
Contact Us
Friendly daily phone calls to ensure resident safety and wellbeing
Contact UsOur Daily Wellness Check-in calls provide residents with a quick, friendly phone call each day. These calls help ensure that residents are safe, healthy, and supported—giving residents and families peace of mind and staff valuable insight into resident wellbeing.
Calls are made by GRACE—our trained and vetted AI assistant (Guided Resident Assurance & Care Engagement). GRACE delivers a warm, reassuring, and professional call experience with core questions to check on resident health, mood, safety, and daily needs. Each call feels personal – Grace remembers conversations, offers reminders as requested by residents, and engages residents in uplifting interaction.
Daily Wellness Check-in Calls can be scheduled at a consistent time each day, based on the preferences of your staff or residents. Calls can be made to all residents simultaneously or staggered throughout the day to align with your community’s needs.
Each call follows a preset script with core, targeted questions checking on health, mood, safety, and daily needs.
Staff receive immediate email and SMS notifications if a resident does not answer their check-in call or if an issue is detected.
All call information is available on the community portal, including calls answered/unanswered as well as responses from each resident.
Optional family app access allows loved ones to see whether their family member is answering the daily phone calls.
Friendly, consistent, daily companionship for residents.
GRACE can deliver calls in English and other languages upon request, ensuring accessibility for diverse communities.
Enhanced Resident Safety: Early detection of falls, missed medications, or changes in condition through daily monitoring.
Peace of Mind for Families: Assurance that loved ones are checked in on daily with optional family app access.
Staff Efficiency: Reduces routine interruptions so caregivers can focus on higher-level care. Automated alerts notify staff only when action is needed.
Resident Engagement: Warm, consistent contact each day helps residents feel connected and supported.
Lite Version Available: A shorter version allows the caller to press 1 on their phone’s keypad if they are feeling well, or 0 if they are not.
Custom Questions: Communities can create their own custom questions using the Daily Wellness Check-in call portal. These can be delivered as a recording of your own voice or through the built-in system voice.
Resident Notifications: Use the notification builder to send announcements to residents at any time—delivered as a recording or through the system voice.
Flexible Scheduling: Calls can be temporarily paused if a resident is away from the community, ensuring accuracy and avoiding unnecessary check-ins.
Personal & Caring: GRACE remembers conversations and details, making every call feel like it’s with someone who truly cares.
Uplifting Companionship: A friendly, never-rushed voice that lifts mood and reduces feelings of isolation or loneliness.
Helpful & Respectful: Offers gentle reminders for daily tasks (only if wanted) while respecting independence—GRACE listens without judging or intruding.
Easy Conversation: Natural, friendly dialogue that’s comfortable and easy to engage with.
Simple Setup: Residents just call GRACE to schedule—no apps, no forms, no hassle.
Read our white paper on how Lifeline CarePoint Daily Wellness Check-ins and Alexa voice-enabled technology help senior living communities reduce loneliness, improve health outcomes, and enhance operational efficiency.
Fill out the form below to have an initial discussion about your community needs or to schedule a demo. To speak to a Lifeline Senior Living account manager, please call us at 800-816-4885.
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