HomeSafe Medical Alert System

Get access to the help you need 24/7/365 and uninterrupted support.

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Woman reading book with communicator

HomeSafe Medical Alert System

Get access to the help you need 24/7/365 and uninterrupted support.

Contact Us

Once seniors leave your care, it is nearly impossible to guarantee their safety. Lifeline’s in-home medical alert system provides seniors easy, fast access to help 24/7/365.

Give your seniors the help they need 24/7/365. At just the press of a button, our HomeSafe medical alert system is an affordable way to offer seniors more independence, while being prepared in the event of an emergency. The HomeSafe button is comfortably worn around their neck or wrist for easy access.

Add AutoAlert fall detection technology to help your organization avoid expensive fall-related costs and save thousands of dollars. HomeSafe with AutoAlert detects more than 95% of true falls and minimizes false alarms.

Wearable Help Button

With HomeSafe Standard, users can choose from two Help Button styles. They can get a wristband and wear it like a watch, or as a pendant. The AutoAlert button must be worn as a pendant. Both are discreet, comfortable to wear and easily replaced if damaged.

  • Waterproof: Works in the bath or shower, where falls are most common.
  • Worry-free Battery: Battery is long-lasting, and we’ll automatically replace it when needed.
  • Uninterrupted Support: Unlike a cell phone, the help button is worn at all times, so access to help is never out of reach.
  • Wide Range of Operation: The help button will send alerts from anywhere in the home, as long as users are within range of the in-home communicator.
Wearable Help Button

In-Home Communicator

With a HomeSafe medical alert system, the Help Button is only the beginning. The next critical component is the in-home Communicator. It’s like the system’s home base. When seniors press the Help Button within range, the Communicator works like a speaker-phone and speed-dials our Lifeline Response Center or your healthcare organization for real-time assistance.

  • High-fidelity Speakers and Microphone: The Communicator amplifies sound so seniors can hear and be heard throughout the home.
  • Easy Installation: Simple to turn on with the step-by-step voice-guided installation. Alternatively, our professional installation service is also available.
  • Automatic Self-testing: The Communicator conducts regular system checks and will automatically alert Lifeline if maintenance is required.
  • Worry-free Battery: Up to 30 hours of battery backup gives users access to help even during power outages.
  • No Phone Line Needed: A variety of connection options are offered, including Lifeline wireless service.
HomeSafe In-Home Communicator

Lifeline Response Center

With Lifeline’s medical alert service, the seniors in your care are in good hands. We’ve served over seven million seniors in the past 40 years offering peace of mind to subscribers, seniors, caregivers, and family members, as well as healthcare professionals. And, we’ve saved more lives than any other medical alert service.

The HomeSafe medical alert system provides a feeling of security in and around the home.

  • Available 24/7/365: Response associates are standing by 24 hours a day, seven days a week, 365 days a year.
  • Professional and Courteous: Our associates receive a high degree of training to handle emergency calls with care, sensitivity, and professionalism.
  • Multi-lingual: Our Lifeline Response Center supports over 20 languages so users can communicate in the way they feel most comfortable.

The AutoAlert Advantage

AutoAlert minimizes the number of false alarms by using an advanced algorithm that distinguishes between normal everyday movement and a true fall. For seniors that live alone, this is very important. For organizations like yours, this means having an accurate fall history, providing more integrated care to seniors, and helping caregivers proactively prevent the next fall.

AutoAlert is the most proven fall detection technology in the U.S. today.

  • Shorter Lie Times: With an average response time of 22 seconds, AutoAlert reduces lie times and their consequences, saving lives.
  • Fall Incident Rates: AutoAlert reports twice as many falls compared to button-press medical alert solutions.
  • Better Outcomes: Since 2010, AutoAlert has been used by over 300,000 seniors in North America, detecting over 200,000 falls.

A Fast Response Cycle

Help Signaled

Help Signaled

The seniors you serve will be connected to Lifeline’s Response Center when they push their Lifeline help button. If they have AutoAlert, it will automatically call for help if it detects a fall.

A Reassuring Voice

A Reassuring Voice

A caring Lifeline response associate will quickly accessthe senior’s personal profile, assess the situation, and identify the location through the in-home communicator or On the Go pendant.

Assistance On the Way

Assistance On the Way

The Lifeline response associate will contact the preferred form of help – a neighbor, family member, or emergency services – and will follow up to confirm that help arrives.

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If you are interested in partnering with Lifeline, or just in getting more information, call us today at 1-800-451-0525 x 2099 or fill out the contact form below.

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