Our most affordable press-button option. Get access to the help you need 24/7/365 and uninterrupted support.

On the Go

Single Piece Mobile System Includes 5 locating technologies to quickly pinpoint your location* and dispatch help.

Fall Detection

Learn how our medical alert systems with AutoAlert fall detection detect falls and get you help even when you can’t press the button.

Lifeline Mobile App

Lifeline Cares makes it easy for families to be there for each other without always having to be physically present. Keeping people independent and feeling protected is our top priority.

Product Selection Quiz

Get started today by taking our short product selection quiz to see what system is right for you.


Stay current on the latest news in healthy living with Lifeline’s blog. Read about the best ways for older adults to maintain active lifestyles and get the latest in caregiving information.

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This page is dedicated to resources for seniors and caregivers. We are here to provide valuable advice, support, and guidance from trusted resources.

Buying Advice

There are many medical alert systems available. This guide will help you identify the medical alert system that meets your specific needs.

Caregivers’ Frequently Asked Questions (FAQs)

At Lifeline, our goal is to make independent living easy for seniors and their caregivers. If you have a question about caring for your loved ones, you may be able to find the answer here.

Lifeline Product Reviews

At Lifeline, our customers are our lifeline and we listen attentively to what they have to say. Find out why we are the number one medical alert systems and our product and service.

About Us

Lifeline was the first to provide a personal alert service in North America and has remained the number-one provider with the largest subscriber base to this day.

The Lifeline Response Center

When you or a loved one is alone and needs help, you want fast assistance from someone who cares. Every one of our products provides direct access to the Lifeline Response Center, 24/7/365.

Lifeline Customer Support

At Medical Alert we strive to offer simple security solutions that are easy to set up and easy to use.

HomeSafe Support

On the Go Support

Automated Medication Dispensing Service Support

For Business Partners

Our Customers

We work with healthcare partners, senior living communities, referrers, and government and payer agencies to keep residents safe, healthy, and independent.

Healthcare Partners

With the right tools and care, you can help seniors see that age doesn’t have to mean limits. That’s possible when you partner with Lifeline.


As a healthcare professional, you can be in charge of upwards of 1,000 seniors. Because every senior is different, you need to find and refer the solution that works best for them. Lifeline makes that easy.

Senior Living Solutions

Lifeline Senior Living’s resident safety solutions include both traditional e-call systems and next-generation platforms with fall detection alerts, mobile communications and advanced analytics that provide actionable insights.

Government and Payer Organizations

Case managers and organizations want to ensure their clients remain healthy, safe and independent. Lifeline can help you provide better home care to the people who need it the most.


Discover why our products make Lifeline the chosen partner for over 2,500 healthcare, government, senior living and community organizations.

HomeSafe Medical Alert System

Once seniors leave your care, it is nearly impossible to guarantee their safety. Lifeline’s in-home medical alert system provides seniors easy, fast access to help 24/7/365.

On the Go Mobile Solution

This single-piece mobile system includes five locating technologies to quickly pinpoint your location* and dispatch help.

CareSage Predictive Analytics

Our CareSage predictive analytics prompts proactive and early intervention opportunities to help enhance post-acute care.

CarePoint Resident Safety System

Data-driven, enterprise-wide system for improved senior living management, safer resident care.

CarePoint Essential

By leveraging advanced technology, CarePoint Essential (formerly Lifeline Cares for Senior Living) gives senior living operators enhanced visibility into their communities and a sophisticated set of tools to help increase staff efficiency, mitigate risk and deliver better overall resident care.

CarePoint with Alexa Voice Assistant

As part of the CarePoint Essential system, Alexa enables assisted living and independent living residents to use simple voice commands to connect to care without having to pull a cord or press a button.

CarePoint Go

With the new CarePoint Go program, you can ensure that residents are able to call for help whenever they venture outside of your community – anywhere in the continental U.S.*

Contact Us

At Lifeline, we’re here for you every step of the way. Whether you’re looking to partner up, or simply for more information, we’re always happy to help.

Make a Referral

When you make a direct referral on behalf of your the seniors in your care, over 65% will most likely follow the advice of their physician or nurse.