On the Go System and Charging Cradle

Simply press the help button to be connected to a response operator.

A senior man around town with his On the Go medical alert system.

On the Go

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The On the Go mobile solution provides fast access to help 24/7/365. The all-in-one help button, which you wear around your neck, includes an advanced GPS locator so that you can quickly get the help you need in your home or on the go. Optional fall detection can call for help if a fall is detected and you are unable to press the help button.*

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$49.95/month

Plus one-time $99.95 setup fee*

About the product:

Delivery: When your order is placed, a Sales Consultant will provide you with a shipping timeframe.
Setup: We offer self-installation or technician installation options at checkout.
Return Policy: Items can be returned within 30 days of order.
Package Includes: On the Go all-in-one unit, charging cradle, power cord, and user manual.

Product Features

The all-in-one system provides coverage and support wherever you go – whether to the supermarket or your own backyard. Add the optional automatic fall detection for an additional layer of protection.

Optional fall detection technology connects seniors to help quickly after a fall, even if they can’t press their button.*

Two-way Voice communication: With the On the Go mobile solution, speak directly with a Trained Care Specialist through the pendant.

Five Locating Technologies: On the Go features five locating technologies including Advanced GPS so no matter where you are, we can get you the help you want.^*

Water-resistant Help Button: Wear the pendant in the shower, where falls are most common.

Rechargeable Battery: The battery lasts up to four days on a single charge – we recommend charging on a daily basis.

All-in-one System: This single-piece system provides fast access to help whenever and wherever you need it.^*

Service Features

The On the Go mobile solution is designed to find you wherever you need help* and connect you with a Trained Care Specialist 24/7/365.

Affordable and Flexible: There are no hidden fees. There is no enrollment fee, long-term contract, or service cancellation fee.

Personalized Response Plan: Get the help you choose. Whether from a family member, neighbor, or emergency services, our response center will dispatch the help you want.

24/7/365 Response Center: Our fully staffed, multi-lingual North American Response Centers are always ready to take your call 24/7/365 and our professionally trained staff is ready to help you in any situation.

Uninterrupted Support: Unlike a cell phone, you wear your help button on you at all times, so help is always just a button press away.

Lifeline is the #1 Medical Alert Service Provider*

Have peace of mind knowing that help is there for you 24/7/365. Lifeline pioneered the medical alert service industry more than 45 years ago and still has the largest subscriber base in the U.S. today!

Find out more about our medical alert systems.

Committed & Trusted

Since 1974, Lifeline has served over 7.5 million people. Through the evolution of Lifeline, one thing has remained constant: our mission to help older adults live their lives independently with confidence.

Setting Up Your On the Go System

For additional information, please visit our technical support page.