Lifeline Mobile App
Enjoy added peace of mind and connection with the My Lifeline mobile app.
Contact Us
Lifeline Mobile App
Enjoy added peace of mind and connection with the My Lifeline mobile app.
Contact UsIncluded with Your Lifeline Service
Subscribers and caregivers can directly access assistance, track system usage and make account updates with My Lifeline. This complimentary mobile app provides quick and easy access to helpful features on any system. Use our app to receive alerts, manage your system, update your contact list and more.
Simple to download, install and setup
Log in to check the system battery status, manage emergency contacts and more.
Information is automatically updated. Once your account is created, you are all set!
Stay Connected to Loved Ones
Get Real-time Notifications
Caregivers, friends and family receive real-time push notifications of emergencies, updates and alerts requiring assistance.
Check System Location
Our mobile systems and smartwatch include advanced GPS location technology for access to help anytime, anywhere. You can check on the location of all On the Go subscribers connected to your account.
Manage Multiple Users
Helpful for caregivers. Use our app to check and monitor multiple user profiles connected to your account.
Monitor Battery Status
For home systems, receive notification if the system back-up battery is low. For mobile systems, view live battery status at any time.
Stay Informed with Care Notes
Care Notes on the My Lifeline App enables families, friends, and caregivers to stay up-to-date by sharing details of recent visits with loved ones.
With Care Notes, You Can:
- Share Photos: Capture and share moments together, bringing your loved one’s experiences to life.
- Share Reactions: Respond to notes and view reactions, making it easy to stay connected even when apart.
- Share Trends: Rate health, mood, and wellbeing to keep others informed about your loved one’s overall trends.
How Our Medical Alert Systems Work
With a simple press of your help button, worn as a pendant or wristband, you’ll be quickly connected to a Trained Care Specialist 24/7/365.
Call for Help: As soon as you press your help button, or a fall is detected, you are connected to our North America-based, owned, and operated Response Centers.*
Hear a Reassuring Voice: A caring Trained Care Specialist, available 24/7/365, will quickly assess your situation and determine what help to send to you.
Help is On the Way: Our Trained Care Specialist will dispatch the help you need; from a neighbor, family member, or emergency services, and will follow up to confirm that help has arrived.
The #1 Medical Alert Service in the U.S.
Act Now to Get FREE Shipping and a FREE Key Lockbox with Annual Plans
With a Lifeline medical alert system you have quick access to the help you need 24/7, 365 days a year, whether at home or on the go, ensuring peace of mind for independent living. Simply press your help button and a Trained Care Specialist will assess your situation and send the help you need—whether a friend, family member, neighbor or emergency service.
Home System
The HomeSafe medical alert system delivers peace of mind at home, at an exceptional value. No landline required.
Mobile Systems
The On the Go and On the Go Mini include advanced GPS so that you can quickly get the help you need anytime, anywhere.
Smartwatch
The Lifeline Smartwatch features a GPS-enabled help button, heart rate monitor and step tracking to support your active lifestyle while offering 24/7/365 assistance.
Find the Right System for You
Lifeline’s easy-to-use medical alert systems offer help and peace of mind whether you’re at home or on the go. We can help you find the right solution to fit your lifestyle.
Take our short product selection quiz to see what system is right for you.
Request More Information
Complete the form below to have a Lifeline Sales Consultant contact you. They will walk you through the medical alert system options and pricing and help you find the best solution for you. Or you can call us:
855-681-5351 (Monday-Friday 8 a.m. to 8 p.m. EST and Saturday 9 a.m. to 6 p.m. EST)
Lead Form
By clicking Submit this is my electronic signature authorizing consent to be contacted by Lifeline about Lifeline personal emergency response products and services at the phone number I provide. I agree that Lifeline may contact me by call or text message, including using an automatic telephone dialing system, automated technology, and/or an artificial or prerecorded voice, even if my number is on a corporate, state, or national Do Not Call list. I understand that my consent is not required to purchase any product or service, and I may submit this form or call 855-681-5351 without giving this consent. Message and data rates may apply; message frequency may vary. I may revoke consent at any time, including by replying STOP to a text message, telling a caller, or contacting Lifeline at opt-out@medicalalert.com.
By submitting my information, I agree to the Lifeline Terms of Use and acknowledge the Lifeline Privacy Policy. By clicking Submit I understand that Lifeline will use the information I provide to respond to my request and as described in the Privacy Policy.
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