My Lifeline Mobile App

Enjoy added peace of mind and protection with the My Lifeline mobile app.

Contact Us
Lifeline Mobile App

My Lifeline Mobile App

Enjoy added peace of mind and protection with the My Lifeline mobile app.

Contact Us

Included with Your Lifeline Service

How Lifeline's Mobile App Helps You Be There

Subscribers and caregivers can directly access assistance, track system usage and make account updates with My Lifeline. This complimentary mobile app provides quick and easy access to helpful features on any system. Use our app to contact support, test your system, update your contact list and more.

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Connect to support right from the app, so we can troubleshoot any issues.

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Log in to check the system battery status, manage emergency contacts and more.

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Information is automatically updated. Once your account is created, you are all set!

Stay Connected to Loved Ones

My Lifeline Mobile App Home Screen
Get Real-time Notifications

Get Real-time Notifications

Caregivers, friends and family receive real-time push notifications of emergencies, updates and alerts requiring assistance.

Check System Location

Check System Location

Our On the Go system includes advanced GPS location technology for access to help anytime, anywhere. You check on the location of all On the Go subscribers in the Lifeline app.

Manage Multiple Users

Manage Multiple Users

Helpful for caregivers. Use our app to check and monitor multiple user profiles connected to your account.

Monitor Battery Status

Monitor Battery Status

Connecting to the app is fast and straightforward. Log in to check the system battery status, manage emergency contacts and more.

How Our Medical Alert Systems Work

With a simple press of your help button, worn as a pendant or wristband, you’ll be quickly connected to a Trained Care Specialist 24/7/365.

Call for Help: As soon as you press your help button, or a fall is detected, you are connected to our North America-based, owned, and operated Response Centers.*

Hear a Reassuring Voice: A caring Trained Care Specialist, available 24/7/365, will quickly assess your situation and determine what help to send to you.

Help is On the Way: Our Trained Care Specialist will dispatch the help you need; from a neighbor, family member, or emergency services, and will follow up to confirm that help has arrived.

Not All Medical Alert Systems Are Created Equal

Our easy-to-use medical alert systems let you summon any type of help whenever you need it, any time of day or night – even if you can’t speak*. All you need to do is press your help button, worn as a wristband or pendant, and a Trained Care Specialist will make sure you quickly get the help you need.

HomeSafe Landline with Help Buttons

Home System

Our most affordable press button option. Get access to the help you need 24/7/365 and uninterrupted support.

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On the Go System and Charging Cradle

Mobile System

This single-piece mobile system includes five locating technologies to quickly pinpoint your location* and dispatch help.

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Find the Right System for You

Are you looking for a way to be protected and have peace of mind? Lifeline’s easy-to-use medical alert systems can help. Whether you’re looking for protection at home or on the go – we can help you find the right solution to fit your lifestyle.

Get started today by taking our short product selection quiz to see what system is right for you.

Request More Information

Complete the form below to have a Lifeline Sales Consultant contact you. They will walk you through the medical alert system options and pricing and help you find the best solution for you. Or you can call us:

855-681-5351 (Monday-Friday 8 a.m. to 8 p.m. EST and Saturday 9 a.m. to 6 p.m. EST)

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