Welcome to Lifeline
Call (855) 569-0605 to confirm your eligibility and sign up for Lifeline or fill out the form below.
Welcome to Lifeline
Call (855) 569-0605 to confirm your eligibility and sign up for Lifeline or fill out the form below.
Claim Member Discount
Save 30% on Monthly Service + Free Shipping + No Upfront Fees
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**Free ground shipping on all orders. Expedited shipping requires additional cost. Discount on upfront fees is limited to setup fee on home and mobile systems and device fee on smartwatch systems. Additional fees may apply for added features. State and local taxes may apply where required by law.
Lifeline Medical Alert Systems
Lifeline is an easy-to-use medical alert system that lets you summon help any time of day or night – even if you can’t speak. All you need to do is press your medical alert button, worn on a wristband or pendant, and a Trained Care Specialist will make sure you get the help you need as fast as possible. Lifeline not only provides you with the #1 medical alert system but we also offer you peace of mind.
Humana is pleased to partner with Lifeline to provide members with America’s most trusted medical alert service. Lifeline offers a discount as a special benefit to Humana members!
How Lifeline Works
With a simple press of your help button, worn as a pendant or wristband, you’ll be quickly connected to a Trained Care Specialist 24/7/365.
Call for Help: As soon as you press your help button, or a fall is detected, you are connected to our North America-based, owned, and operated Response Centers.*
Hear a Reassuring Voice: A caring Trained Care Specialist, available 24/7/365, will quickly assess your situation and determine what help to send to you.
Help is On the Way: Our Trained Care Specialist will dispatch the help you need; from a neighbor, family member, or emergency services, and will follow up to confirm that help has arrived.
Our Products
NOTE: The Lifeline website may show you all of the product options available, however, not all of these products may be included in your benefits portfolio. Available products will be presented to you when you complete the online registration or by a customer service representative when you call.
At the heart of our service is a lightweight help button that quickly connects you to our owned and operated Response Centers 24/7/365. Then, a Trained Care Specialist will access your personal care plan, assess your situation and dispatch the help you need whether from a neighbor, nearby loved one, or emergency services. They will also follow up to make sure that help has arrived.
Home System
Our industry-leading HomeSafe provides quick access to Trained Cared Specialists with the press of a button or by using our optional fall detection technology.
Optional Fall Detection
Optional fall detection technology connects seniors to help quickly after a fall, even if they can’t press their button.*
In-home Communicator
When you press your help button, the communicator works like a speaker-phone and speed-dials the response center for direct communication with an associate who is ready to help.
Wide Range of Operation
Your help button will send alerts from anywhere inside your home, as long as you’re within range of the in-home communicator.
Waterproof Help Button*
Wear your pendant in the bath or in the shower, where falls are most common.
How Fall Detection Works
Mobile Systems
Our On the Go is a single-piece mobile alert system that includes multiple advanced locating technologies, fall detection capabilities, and 2-way voice communication wherever you go.*
GPS Location Tracking
Our mobile system includes advanced GPS locator technology, so you can immediately access help at anytime, anywhere.
Fall Detection
On the Go is designed to detect falls accurately and connect seniors to help, quickly, even if you can’t press the button.*
All-in-one System
This single-piece system provides fast access to help whenever and wherever you need it.*
Rechargeable Battery
The battery lasts up to 5 days on a single charge – we recommend charging on a daily basis.