Family Caregivers Get a Hand from Lifeline

May 27th, 2020

Providing care to someone in need is one of the most selfless things a person can do. Without hesitation and often without compensation, family caregivers provide essential assistance to aging partners and relatives, family members living with disabilities, and others.

We know.

Many of us at Lifeline are also family carers. That’s why we work so hard to support family caregivers to help keep their loved ones safe. And it’s the motivation behind our efforts to help reduce caregiver stress and maintain quality of life.  We can’t create more hours in the day, but we can deliver solutions that help you get more from the hours you do have with technology and care circles.

  • Technology allows us to be engaged even if we can’t be there in person. It can unlock access to data and information that allows us to communicate quickly and easily, make decisions with more confidence and stay updated on conditions.
  • Care circles unite family, friends and neighbors to support our loved ones in multiple ways around the clock.

Our Lifeline Cares solution blends technology and the concept of care circles to support family care with access to tools to help improve communication, stay aware of issues and learn about caregiving. You can make notes about interactions with your family member – such as the care recipient’s mood, mobility, nutrition and other categories — and store them right in the app. With all the information in one place, the entire care circle has the most recent data at their fingertips.

Lifeline Cares also pulls in data from our Lifeline devices. no matter where you are in the world, you’ll have peace of mind knowing your loved one is being looked after and that you will be notified if an emergency occurs. As we like to say, you’re there even when you aren’t together. You can even customize emergency response preferences and see a history of your family member’s interactions with our trained call center professionals who are always there, 24/7 to assist your loved one in getting access to help if he/or she is experiencing an emergency.

We know that caregiving can be challenging so Lifeline Cares also includes educational content on a range of topics including caregiver stress syndrome, condition-specific insights and tips and tricks for common caregiving challenges. There’s even an opportunity to participate in fun polls to test your caregiving knowledge.

Caring for a family member is a tough job, but one that brings joy and fulfillment. Our goal with Lifeline Cares is to boost your confidence, ease your stress, increase your ability to balance caregiving and other aspects of your life and make caregiving easier. We’re here for you.

Portia Singh, PhD, is a senior product manager with LifelineCares.

 If you or your loved one already has a Lifeline medical alert system, simply download the app via the links below or visit the web URL and follow the prompts to connect it to your Lifeline account. You’ll need the email address you provided when you ordered Lifeline.

Google Play Store | Apple Store

You can also click here to set up Lifeline Cares on your web browser.