Delivery: When your order is placed, a Sales Consultant will provide you with a shipping timeframe.
Setup: We offer self-installation or technician installation options at checkout.
Return Policy: Items can be returned within 30 days of order.
Package Includes: HomeSafe in-home communicator, help button, and user manual.
HomeSafe Standard provides a feeling of security in and around the home. With a simple press of your Lifeline help button, worn as a pendant or wristband, you’ll be quickly connected to our response center for assistance.
Two-way Voice Communication
Speak directly with a Trained Care Specialist through the in-home communicator, so you can get the help you need, where you need it, promptly.
When you press your help button, the communicator works like a speaker-phone and speed-dials the response center for direct communication with an associate who is ready to help.
Wide Range of Operation
Your help button will send alerts from anywhere inside your home, as long as you’re within range of the in-home communicator.
Waterproof Help Button*
Wear your pendant in the bath or in the shower, where falls are most common.
The buttons feature a long-lasting battery, and we’ll automatically replace it when needed.
Wear the button that best suits your needs. Choose from a pendant worn around the neck or an adjustable wristband.
With a simple press of your help button, worn as a pendant or wristband, you’ll be quickly connected to a Trained Care Specialist 24/7/365.
HomeSafe Standard provides a feeling of security in and around the home.
24/7/365 Response Center: Our fully-staffed, multi-lingual response center is always ready to take your call. Our professionally trained staff is ready to help in any situation.
Personalized Response Plan: Get the help you choose. Whether that is a family member, a close friend, or emergency services, our response center will dispatch the help you choose.
Affordable & Flexible: There are no hidden taxes or fees. There is no enrollment fee, long-term contract, or service cancellation fee—just fast access to help at the press of a button.
Uninterrupted Support: Unlike a cell phone, you wear your help button on you at all times, so help is always just a button press away.
Meet Lifeline Cares
Lifeline Cares is the hub for sharing information within your care circle of family and friends. It allows you and your care circle to easily share notes and communicate about care needs — all within the same digital space. Access to the Lifeline Cares app is included with a Lifeline subscription.*
View Device Status: View the status of your Lifeline service and receive notifications if any maintenance action is needed.
Share Notes, Updates, and Information: You and your care circle can create, read, and interact with notes and useful content from the Lifeline Cares app home screen.
Manage Your Availability: Manage your availability to respond with real-time access to a loved one’s personalized care plan.
Lifeline is the #1 Medical Alert Service Provider*
Have peace of mind knowing that help is there for you 24/7/365. Lifeline pioneered the medical alert service industry more than 45 years ago and still has the largest subscriber base in the U.S. today!
Since 1974, Lifeline has served over 7.5 million people. Through the evolution of Lifeline, one thing has remained constant: our mission to help older adults live their lives independently with confidence.