Your Lifeline Communicator could not be receiving power for several reasons. Please check the following:
Are you experiencing a power outage?
If so, wait until your power is restored and then test your Communicator.
Is the black power cord tightly plugged into the back of your Communicator and into your power outlet?
If you are not sure, push it in tightly on either side.
Is your power outlet on and working properly?
If you are not sure:
Helpful Tips: It is recommended that you turn your Communicator off before making any adjustments to it. After making adjustments, you can then turn your Communicator back on and test it. If you are still experiencing problems, contact our Customer Service department at 800-635-6156.