GPS technology and Wi-Fi signals inside and around the home are used to create a home zone perimeter that is approximately 300 feet radius, based on signal strength. At least one Away Service Contact is required, and you may add up to three, each of whom will receive the notifications. To add an Away Service Contact, we require the Contact name, email, mobile phone, and preferred language when calling Lifeline Customer Support.
Away Service is NOT intended for individuals that have a diagnosis of Alzheimer’s or significant cognitive impairment unless a caregiver is available to assist with charging the device. On the Go+ requires charging every two to three days.
**Away Service will be available in March 2023