Introducing My Lifeline
We are thrilled to announce that the My Lifeline app is officially here and ready for download! This next-generation app represents a significant advancement in connecting, enabling independent living, and fostering family bonds. We sincerely thank you for your patience regarding the app launch as we worked to ensure the highest quality product.
Follow the link below to learn how to download, set up, and use the My Lifeline mobile app on your Apple iOS or Android device.
Transition From Lifeline Cares App
As of January 21st, Lifeline Cares has been discontinued. Lifeline Cares has been a trusted companion for families since 2019, so we understand that this news may come as a surprise.
Our decision to sunset the Lifeline Cares app is not taken lightly. We have done this in preparation for the launch of our next-generation mobile app, My Lifeline. This transition is driven by our commitment to provide you with an even more powerful, intuitive, and secure caregiving experience.
Our Next-Generation Mobile App:
My Lifeline is not just a replacement for the Lifeline Cares app; it is a leap forward in caregiving technology. With My Lifeline, we are introducing a host of features that will empower subscribers and caregivers like never before. Here’s a glimpse of what you can expect:
- Direct access to assistance
- Easy tracking of system usage
- Convenient account updates
- Management of multiple users
- Real-time notifications
- System location tracking
- Battery status monitoring
- Improved safety features
Transitioning from Lifeline Cares to My Lifeline:
Downloading the New App: Click here to learn how to download, set up, and use the My Lifeline mobile app on your Apple iOS or Android device.
Creating a New Login: Upon downloading the app, you’ll be prompted to create a new login.
Data Migration: Your contacts and device details from the Lifeline Cares app will be seamlessly associated with your new My Lifeline account, preserving your important information.
Support and Assistance:
We understand that change can be challenging, but we believe that My Lifeline will significantly improve the way you connect with your loved ones and manage their well-being. Our dedicated support team will be available to assist you throughout this transition, ensuring a smooth and hassle-free experience.
As we prepare to sunset the Lifeline Cares app, we want to express our heartfelt gratitude for your trust and loyalty over the years. We remain committed to providing you with the best possible caregiving solutions, and My Lifeline is the next step in that journey.
We will keep you informed about the transition process and provide you with all the necessary guidance to make the switch to My Lifeline as seamless as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team at 1-888-767-5586. Your peace of mind remains our top priority.
Thank you for your support,
Lifeline Cares Team